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Universal Wedding Cards

Indian Wedding Cards

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Frequently Asked Questions

 
 

The following terms and conditions during Covid -19 pandemic may change at our discretion at any time and without prior notice.
All orders and purchases are governed by these terms and conditions. Our Delivery timelines may be impacted due to current pandemic situation.

Pls bear with us & we are doing our best to avoid delays.

About Us

universalweddingcards.com is an online retailer of Indian wedding cards. We are one of the manufacturers in India and have been in business since September 1975. We have been recognized as

  • Jaipur (India's) most well know quality printer since 1975.
  • In-house equipped plant for manufacturing wedding cards & printed stationery in bulk at reasonable prices.

Most of our printed & non-printed products are delivered worldwide. We offer prompt and quick delivery, courteous service and excellent product quality. We also export Indian products to stores and establishments in the USA / UK and parts of Gulf. Universal mission statement is reliability : getting the right product to the right customer at the right time.

 

Terms and Conditions (Online Policy before proceedings during Covid-19 pandemic.)

www.universalweddingcards.com is an online Wedding Card Store since 2003 & operated by Universal Exports, a firm registered under with its address at Mehta Bhawan, opposite A.I.R., Near Rajdhani Hotel, M.I. Road, Jaipur – 302001.

Use of the Website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by Universal Exports at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.

Your use of the website and services and tools are governed by the following terms and conditions during pandemic Covid-19 (“Terms of Use”) as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, you shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Universal Exports and these terms and conditions including the policies constitute your binding obligations, with Universal Exports.

For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer system. Universal Exports allows the User to surf the Website or making purchases without registering on the Website. The term “We”, “Us”, “Our” shall mean Universal Exports. When you use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), and also applied on Return and Refund policies for the printed and blank cards. On invitations, no refunds will be made in any case if it occur due to cancellation of wedding or any other reason being not intimated via email on our mail@universalweddingcards.com within 3 days on receipt of invitations for quality of the product,printing not appropriate, color variation, described or defective merchandise / services.

You will be subject to the rules during covid-19, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as a part and parcel of this Terms of Use. We reserve the right, at our sole discretions, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE DURING COVID-19 PANDEMIC, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

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Shipping Policy

All prices mentioned on the site refer shipping to the respective shipping address. All our products are shipped from India. Deliveries are made within 4 working days for Indian deliveries and within 10 working days for International deliveries. Sample Card delivered within 7 working days. Cost of sample cards is fully adjustable with any bulk order you place. We use nationally renowned couriers for delivery. In the event that the shipping address given by you is not serviced by a leading order, we deliver your order by registered post parcel. Deliveries by registered post parcel require about 7-10 days time but the service is reliable. For customized items / personalized gifts, there may be a longer delivery period which would be specified on the respective product page.

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Returns and Refund Policy

Only Blank cards can be exchanged on returned basis within 7 days of receipt in its original condition with original packing and accessories should be dispatch by customer . No returns/refunds are entertained on grounds of your not liking the design and/or product, paper, color variation from the online samples you choose. In such circumstances only exchange requests as per our `exchange policies’ shall be entertained after deducting 20% of the product value towards re-stocking charges for blank cards  items returned to us in good condition.

On Printed invitations, no refunds will be made in any case if it occur due to cancellation of wedding or any other reason being not intimated via email on our mail@universalweddingcards.com within 3 days on receipt of invitations for quality of the product,printing not appropriate, color variation, described or defective merchandise / services. Shipping costs to send the goods to us are to be borne by you for the blank cards. Refunds will be initiated after receipt of the goods in good condition. Returns should be made to the following address: Universal Exports Mehta Bhawan, Opp. All India Radio, M. I. Road, Jaipur - 302 001 India Phone : 91-141-2361591, 2364906 Our Refund Policy does not apply to the manufactured products against order you place.

Goods Received Inappropriate

If you (or the recipient of your product) are not happy with our product for getting any damage, we offer you refund (subject to notify within two days of getting the product with scan image shot of dhl courier boxes with the inside image of the product get damaged), no questions asked. Return the product to us, within 7 days of receipt in its original condition with original packing and accessories should be dispatch by customer. We will issue a refund after getting the product towards value invoice being paid paid to our company along with email at mail@universalweddingcards.com. Returns should be made to the following address: Universal Exports Mehta Bhawan, Opp. All India Radio, M. I. Road, Jaipur - 302 001 India Phone : 91-141-2361591, 2364906 Our Refund Policy does not apply to the manufactured products against order you place.

 

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Sample and Bulk Order Procedure

Select your preferred cards from our exclusive designs and click on the sample order button provided under description of each card.
Sample cost is 100% adjustable including shipping charges, upto five cards in later bulk order place with minimum quantity of 100 pieces. Card's color, designs, paper & textures will be identical to what you see on this website but also may vary from the actual printed card once you place the bulk order on the material and paper ground basis.

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Privacy and Security

Universal is committed to safeguarding the privacy of our customers personal data. Information furnished by you while placing an order is used specifically for the purpose of execution of the order or communication with the customer. We do not distribute or sell customer data.
UNIVERSAL asks customers to supply various personal data when placing an order, such as name and address, credit-card information,
and e-mail address only on behalf of PAYPAL and CCAVENUE.COM which is 100% secure and will be connected to '128 bit SSL'.
UNIVERSAL is committed to safeguarding the privacy of our customers' personal data.

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Order Tracking

We proactively keep you informed about the status of your order. During the order processing period you will receive at least 4 emails at different points of time. The first e-mail will tell you about the expected date of shipment, the second will give you the airway bill number once the goods have been shipped, the third will indicate that we have received confirmation about the delivery of the goods and the fourth one will contain the recipients message or photograph (if the recipient has sent the same to us).

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Modes of Payment

Select your product. Proceed to the check out screen, you are in payment section. This is operated by our authorized 100% secure online payment gateway i.e PAYPAL or CCAVENUE and you will be asked to give any standard credit card / debit card details, for making the payment. You can also make payment through Bank transfer (TT) / wire, if desired.

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Paying in Another Currency

Prices on our site are listed in US Dollars. (Ref. in Indian Rupee). However if you are a resident of a country with a different currency, you can still make your purchases at universalweddingcards.com. Your credit card company will convert the US currency value of the order into you local currency and charge you card for the equivalent amount.

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Order Delivery Process

To give you a complete detail of what happens during an order process and how we proceed to make sure your order reaches its desired shipping destination, we have designed these pages. Thinking of buying wedding card & coordinated wedding stationery, all you have to do is log on to http://www.universalweddingcards.com, a site created to meet a variety of requirements for exclusive wedding cards, scroll invitations & add on items.

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Quality Policy

Every card, accessory or product has a price. Each and every item passes through our quality check system. Before a package leaves our office, it is quality certified. The items are packaged in an attractive box. Your personalized message (with you can send to us along with your order), is printed and put in an envelope which is then put in the box. This ensures that an excellent quality product is delivered to you & that too in a timely manner.

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Liability

Vat Charges/Custom Duties, Import Duties/ Local Taxes.
Any Custom duties, local charges and VAT charges, any relavant charges by courier, Credit card company or bank, are payable by you (if applicable). We are not responsible for any local duties or taxes on shipments outside India. As such we cannot calculate or charge you for these taxes and duties.
Every effort will be made to deliver the product you have ordered as per your required delivery date. In the unlikely event of late delivery / non-delivery of the product, our liability is restricted to the order value.

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Sending Cards to Multiple Recipients

Card selected in one shopping cart can be sent to one address. If you need to send other card to different recipients, you need to checkout and select the items for the next recipient.

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INR prices and USD prices on the products.

  • INR prices are applicable if product dispatch in india and are applicable with additional text printing charges and taxes.
  • USD ($) prices are applicable for outside india dispatches and are inclusive of all taxes, free text printing with two inserts and text to be printed on outer mailing envelope with free golden envelope seals offer.

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Customer Service

If you need help regarding your order on any other issue, feel free to contact us. We guarantee a response time of one working day and
if you don't get a response or are not happy with the response, you can send an e-mail to us at mail@universalweddingcards.com / universalweddings@gmail.com

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Couriers/Delivery Services

Deliveries are made within 4 working days for India deliveries and within 10 working days for International deliveries. We use reknowned international courier companies like UPS, DHL and TNT for delivery & courteous services on resonable shipping prices offered for online business companies. In the event that the shipping address giving by you is not serviced by a leading order, we deliver your order by registered post parcel. Deliveries by registered post parcel require about 7-10 days time but the service is reliable. For customized items / personalized gifts, there may be a longer delivery period which would be specified on the respective product page. Sample Card delivered within 7 working days. Cost of sample cards is fully adjustable with any bulk order you place.

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Printing Service

Printing Quality plays a major role for any kind of wedding card, ranging from ethnic to trendy to modern designer wedding cards. We have the necessary infrastructure to provide our clients with the best possible exclusive and quality products. Our specialty is offset printing, screen printing, silk screen printing, color printing, four color printing, and printed wedding cards. We provide all printing and other services under one roof. i.e.

Multicolor Offset Printing Leaf - Foil Printing
Silk Screen Printing Matt / Gloss Lamination
Handmade Paper Printing Pearl Varnish
Die Embossing Die Cutting Process

 

We are equipped with latest technology including Five Dominant Machines for multicolor offset printing of wedding cards, computerized designing unit for offset and silk screen printing, foils for leaf printing, PVC rolls and inks for matt / gloss laminations and pearl varnishes, automatic die cutter machines for fine edge die cuttings.

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Urgent/Rush Order

Can I place urgent/rush order and whether any extra charge is leviable for the same? Yes, we cater for urgent orders and generally there is no extra charge for it however if you need 100% guaranteed deliveries within a short span of time then it is better to take a fixed delivery schedule. In this case mention in your mails that you need the order to be delivered urgently. The urgent order fee in this case may vary between 50 usd to 75 usd. The urgent order delivery time is between 1-4 days. In case we fail to adhere to fixed delivery schedule in case of urgent orders then only the urgent order fee will be refunded. Please note that the normal delivery time is 3-14 days.

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Multiple Recipients in one country or different countries.

We can send the selected card to multiple recipients in one country or multiple countries. In this case, please send details viz. the number of cards and request destination over email. The shipping to each country / destination will be charge separately.

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Exchange Policy

Only Blank Cards can be exchanged. In case of exchange, shipping costs from India to the destination point will be deducted. Also 5% of the total costs incurred will be retained towards handling and processing fee. All items must be returned in their original packaging along with a copy of the invoice and these must be packed together in a secure, tamper-proof box. We do not accept partial or used packs of supplies or items returned in envelopes. Refund of exchange amount, if any, will be proceeded with after the receipt of exchanged goods in good condition. Exchange amount is the difference between the original amount paid including the shipping cost reduced by cost of other card selected including the shipping cost thereof as further reduced by charge towards processing and handling fee.

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Card's color, designs, paper & textures will be identical to what you see on this website but also may vary from the actual printed card once you place the bulk order on the material and paper ground basis.

Latest News & Special Offers

  • Indian Wedding Cards || Indian Wedding Invitations || Exclusive Indian Wedding Laser Cut Designs || ...
  • Sent your text for wedding planned for January to december with free of its layouts to review and ap...
  • Upcoming Designer Collection of Invitations and Scrolls for 2024 with Exclusive Indian Wedding cards

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Question & Answers / FAQ

The Add on items viz. RSVP set, thank you cards, place cards, program cards and booklets, carry bags, menu cards, save the date cards, address labels (transparent and paper stickers) and sweet & chocolate boxes .

Certified Quality
All Our products Are New And 100% Perfect, And
Are Checked For Quality Before Shipping.

Shaadi Invitations

Hassle-FREE Printing Services
Graphic Designers for proofs and Layouts

marriage invitation card
 

What our customer says

 

Secure Shopping

We take your online shopping security seriously.

24/7 Customer Support

Our customer support staff is available to answer any of your queries.

100% Guaranteed

No Exceptions. No Conditions
No Time limits

International Shipping Worldwide

by DHL, UPS and FEDEX.

Copyright © 2003 - .
Universal Exports - Indian Wedding Cards Company.
All Rights Reserved.

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