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About
Us
universalweddingcards.com is an online
retailer of Indian wedding cards. We are one the manufacturers in
India and have been in business since September 1975. We have been
recognized as
Most of our printed & non-printed products are delivered worldwide.
We offer prompt and quick delivery, courteous service and excellent
product quality. We also export Indian products to stores and establishments
in the USA / UK and parts of Gulf. Universal mission statement is
reliability : getting the right product to the right customer at
the right time.
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Shipping
Policy
All prices mentioned on the site refers
shipping to the respective shipping address. All our products are
shipped from India. Deliveries are made within 4 working days for
India deliveries and within 10 working days for International deliveries.
Sample Card delivered within 7 working days. cost of sample cards
is fully adjustable with any bulk order you place. We use nationally
renowned couriers for delivery. In the event that the shipping address
given by you is not serviced by a leading order, we deliver your
order by registered post parcel. Deliveries by registered post parcel
require about 7-10 days time but the service is reliable. For customized
items / personalized gifts, there may be a longer delivery period
which would be specified on the respective product page.
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Returns
Policy
If you (or the recipient
of your gift) are not happy with our product for any reason, we
offer you refund (subject to re-restocking charges), no questions
asked. Return the product to us, within 30 days of receipt in its
original condition with original packing and accessories. We will
issue a refund after deducting 20% of the product value towards
re-stocking charges for items returned to us in good condition.
Returns should be made to the following address : Universal
Exports Mehta Bhawan, Opp. All India Radio, M. I. Road,
Jaipur - 302 001 India Phone : 91-141-2361591, 2379563 Our Refund
Policy does not apply to the manufactured products against order
you place.
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Delivery
Time
Deliveries are made within 4 working days
for India deliveries and within 10 working days for International
deliveries. We use nationally renowned couriers for delivery. In
the event that the shipping address giving by you is not serviced
by a leading order, we deliver your order by registered post parcel.
Deliveries by registered post parcel require about 7-10 days time
but the service is reliable. For customized items / personalized
gifts, there may be a longer delivery period which would be specified
on the respective product page. Sample Card delivered within 7 working
days. Cost of sample cards is fully adjustable with any bulk order
you place.
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Privacy
and Security
Universal is committed to safeguarding
the privacy of our customers personal data. Information furnished
by you while placing an order is used specifically for the purpose
of execution of the order or communication with the customer. We
do not distribute or sell customer data.
UNIVERSAL asks customers to supply various personal data when placing an order,
such as name and address, credit-card information,
and e-mail address only on behalf of CCAVENUE.COM
which is 100% secure and will be connected to '128 bit SSL'.
UNIVERSAL is committed to safeguarding the privacy of our customers' personal data.
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Order
Tracking
We proactively keep you informed about
the status of your order. During the order processing period you
will receive at least 4 emails at different points of time. The
first e-mail will tell you about the expected date of shipment,
the second will give you the airway bill number once the goods have
been shipped, the third will indicate that we have received confirmation
about the delivery of the goods and the fourth one will contain
the recipients message or photograph (if the recipient has sent
the same to us).
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Modes
of Payment
Select your product. Proceed to the check
out screen. you are in payment section. This is operated by our
authorized online payment gateway and You will be asked to give
any standard credit card / debit card details, for making the payment.
Also through Bank transfer (TT), you can make payment only in certain
transaction, as required.
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Paying
in Another Currency
Prices on our site are listed in US Dollars.
(Ref. in Indian Rupee). However if you are a resident of a country
with a different currency, you can still make your purchases at
universalweddingcards.com. Your credit card company will convert
the US currency value of the order into you local currency and charge
you card for the equivalent amount.
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Order
Delivery Process
To give you a complete detail of what happens
during an order process, and how we proceed to make sure your order
reaches on shipping address, we have design these pages. Thinking
of buying wedding card & coordinated wedding stationery, all you
have to do is log on to http://www.universalweddingcards.com a site
created to meet a variety of requirements for exclusive wedding
cards.
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Quality
Policy
Every card, accessories or product has
a price. Each and every item passes through our quality check system.
Before a package leaves our office, it is quality certified. The
items are packaged in an attractive box. Your personalized message
(with you can send to us along with your order), is printed and
put in an envelope which is then put in the box. This ensure that
an excellent quality product is delivered to you & that too in a
timely manner.
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Sending
Cards to Multiple Recipients
Card selected in one shopping cart can
be sent to one address. If you need to send other card to different
recipients, you need to checkout and select the items for the next
recipient.
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Liability
Vat Charges/Custom Duties, Import Duties/ Local Taxes.
Any Custom duties, local charges and VAT charges, any relavant charges by courier, Credit card company or bank, are payable by you (if applicable). We are not responsible for any local duties or taxes on shipments outside India. As such we cannot calculate or charge you for these taxes and duties.
Every effort will be made to deliver the
product you have ordered as per your required delivery date. In
the unlikely event of late delivery / non-delivery of the product,
our liability is restricted to the order value.
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Customer
Service
If you need help regarding your order on
any other issue, the best in the company is available. We guarantee
a response time of one working day and if you don't get a response
or are not happy with the response, you can send an e-mail to us
at mail@universalweddingcards.com / mail@indianweddingcards.net
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Printing Service
| Printing Quality
plays a major role for any kind of wedding card, ranging from
ethnic to trendy to modern designer wedding cards. We have
the necessary infrastructure to provide our clients with the
best possible exclusive and quality products. Our specialty
is offset printing, screen printing, silk screen printing,
color printing, four color printing, and printed wedding cards.
We provide all printing and other services under one roof.
i.e. |
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Multicolor Offset
Printing |
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Leaf -Foil Printing |
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Silk Screen Printing |
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Matt / Gloss Lamination |
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Handmade Paper Printing |
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Pearl Varnish |
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Die Embossing |
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Die Cutting Process |
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with latest technology including Five Dominant Machines for
multicolor offset printing of wedding cards, computerized
designing unit for offset and silk screen printing, foils
for leaf printing, PVC rolls and inks for matt / gloss laminations
and pearl varnishes, automatic die cutter machines for fine
edge die cuttings. |
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Card's
color, designs, paper & textures will be identical to what you see
on this website.
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